Cookie & Tracking Policy

1. Introduction & Purpose

This Cookie Policy explains how LogiTrack Global Trade Pte. Ltd. (UEN: 202649315C) ("LogiTrack", "we", "us", or "our") uses cookies, local storage objects, and web tracking technologies on our global digital platform (www.logitrackglobal.com).

This policy is formulated in accordance with the Personal Data Protection Commission (PDPC) of Singapore Advisory Guidelines on Key Concepts in the Personal Data Protection Act (Part 15: Online Activities and Cookies), as well as European Union ePrivacy Directive (2002/58/EC) and GDPR standards for international trade operations.

2. What Are Cookies and Local Storage?

Cookies are small alphanumeric text files placed on your computer, mobile device, or tablet by websites you visit. They are widely used to enable site functionality, preserve user preferences, enhance security, and provide statistical insights to website owners.

Local Storage (HTML5): Modern browser storage mechanisms used to save persistent preferences locally on your device (e.g. cookie consent choices) without transmitting data across request headers.

3. Categories of Cookies We Deploy

We classify the cookies utilized on our platform into four distinct categories:

Category A: Strictly Necessary / Essential Cookies

These cookies are essential for core website operation, security authentication, and session integrity. Without these cookies, basic features such as form submission and page navigation cannot function.

Cookie / Key Name	Type	Purpose & Data Stored	Retention Period
logitrack_session	First-Party (HTTP)	Maintains secure user session state and form submission security token.	Session (Expires on browser close)
cookieConsent	First-Party (LocalStorage)	Stores your cookie consent preference (Accepted or Declined).	1 Year (Persistent)

Category B: Functional & Preference Cookies

These cookies allow our website to remember your preferences (such as selected currency in the Donate calculator or form draft states) to offer an enhanced, personalized experience.

Cookie / Key Name	Type	Purpose & Data Stored	Retention Period
donate_preset_pref	First-Party (LocalStorage)	Remembers currency formatting and donation interval choices for convenience.	30 Days
nav_state_pref	First-Party (SessionStorage)	Remembers mobile navigation drawer state across page transitions.	Session

Category C: Performance & Analytical Cookies

These cookies collect aggregated statistical metrics to help us analyze traffic performance and refine website speed.

Cookie / Key Name	Type	Purpose & Data Stored	Retention Period
_ga_metrics	First-Party (Anonymized)	Tracks anonymized page views, session duration, and bandwidth performance.	12 Months

Category D: Security & Anti-Fraud Protection

Used to detect malicious automated traffic, bot submissions, and denial-of-service attempts against our inquiry and customs audit forms.

Cookie / Key Name	Type	Purpose & Data Stored	Retention Period
_cf_security	First-Party (Secure)	Validates legitimate browser origin against automated spam attacks.	30 Days

4. Singapore PDPA Compliance & User Consent

In accordance with PDPC Singapore Guidelines:

• Consent Notification: Upon your first visit to our site, a prominent banner informs you of our cookie usage and provides explicit ACCEPT ALL and DECLINE options.
• Right to Refuse Non-Essential Cookies: Choosing DECLINE disables non-essential performance and functional cookies while permitting core essential cookies required for site rendering.
• Revocation of Consent: You can clear your stored consent preference at any time by clearing your browser cache or resetting your browser storage.

5. How to Manage Cookies via Browser Settings

In addition to our on-site banner, all web browsers permit you to control or block cookies directly:

• Google Chrome: Settings → Privacy and Security → Third-Party Cookies.
• Apple Safari: Preferences → Privacy → Block All Cookies.
• Mozilla Firefox: Options → Privacy & Security → Enhanced Tracking Protection.
• Microsoft Edge: Settings → Cookies and Site Permissions.

6. Contact Our Data Protection Officer

If you have questions regarding our cookie practices or personal data processing under Singapore PDPA, please contact our Data Protection Officer: