Cookie & Tracking Policy
Effective Date: 16 August 2026 | Entity: LogiTrack Global Trade Pte. Ltd. (Republic of Singapore) | Framework: Singapore PDPA Advisory Guidelines & International ePrivacy Standards
1. Introduction & Purpose
This Cookie Policy explains how LogiTrack Global Trade Pte. Ltd. ("LogiTrack", "we", "us", or "our") uses cookies, local storage objects, and web tracking technologies on our global digital platform (www.logitrack.sg).
This policy is formulated in accordance with the Personal Data Protection Commission (PDPC) of Singapore Advisory Guidelines on Key Concepts in the Personal Data Protection Act (Part 15: Online Activities and Cookies), as well as European Union ePrivacy Directive (2002/58/EC) and GDPR standards for international trade operations.
2. What Are Cookies and Local Storage?
Cookies are small alphanumeric text files placed on your computer, mobile device, or tablet by websites you visit. They are widely used to enable site functionality, preserve user preferences, enhance security, and provide statistical insights to website owners.
Local Storage (HTML5): Modern browser storage mechanisms used to save persistent preferences locally on your device (e.g. cookie consent choices) without transmitting data across request headers.
Informativa sull'Uso dei Cookie e Firebase Hosting / Firebase & Cookie Disclosure:
Questo sito web utilizza cookie e tecnologie simili, ovvero piccoli file o porzioni di testo che vengono scaricati su un dispositivo quando un visitatore accede a un sito o a un'app. Per informazioni sulla visualizzazione dei cookie rilasciati sul dispositivo:
- Cookie obbligatori e necessari: Vengono utilizzati sempre, in quanto consentono a Firebase, la nostra piattaforma di hosting, di servire in modo sicuro questo sito web.
- Cookie analitici e prestazionali: Sono utilizzati su questo sito web, come descritto di seguito, solo quando viene accettato il nostro banner dei cookie. Questo sito web utilizza i cookie analitici e prestazionali per visualizzare il traffico, l'attività e altri dati del sito.
3. Categories of Cookies We Deploy
We classify the cookies utilized on our platform into four distinct categories:
Category A: Strictly Necessary / Essential Cookies
These cookies are essential for core website operation, security authentication, and session integrity. Without these cookies, basic features such as form submission and page navigation cannot function.
| Cookie / Key Name | Type | Purpose & Data Stored | Retention Period |
|---|---|---|---|
logitrack_session |
First-Party (HTTP) | Maintains secure user session state and form submission security token. | Session (Expires on browser close) |
cookieConsent |
First-Party (LocalStorage) | Stores your cookie consent preference (Accepted or Declined). | 1 Year (Persistent) |
Category B: Functional & Preference Cookies
These cookies allow our website to remember your preferences (such as selected currency in the Donate calculator or form draft states) to offer an enhanced, personalized experience.
| Cookie / Key Name | Type | Purpose & Data Stored | Retention Period |
|---|---|---|---|
donate_preset_pref |
First-Party (LocalStorage) | Remembers currency formatting and donation interval choices for convenience. | 30 Days |
nav_state_pref |
First-Party (SessionStorage) | Remembers mobile navigation drawer state across page transitions. | Session |
Category C: Performance & Analytical Cookies
These cookies collect aggregated statistical metrics to help us analyze traffic performance and refine website speed.
Raccolta Informazioni per Analisi del Sito / Site Analytics Data Collection:
Questo sito web raccoglie informazioni personali per alimentare le analisi del nostro sito, tra cui:
- Informazioni sul browser, sulla rete e sul dispositivo
- Pagine Web visitate prima di accedere a questo website
- Il tuo indirizzo IP
Queste informazioni potrebbero includere anche dettagli sull'utilizzo del website, tra cui:
- Clic
- Collegamenti interni
- Pagine visitate
- Scorrimento
- Ricerche
- Timestamp
| Cookie / Key Name | Type | Purpose & Data Stored | Retention Period |
|---|---|---|---|
_ga_metrics |
First-Party (Anonymized) | Tracks anonymized page views, session duration, and bandwidth performance. | 12 Months |
Category D: Security & Anti-Fraud Protection
Used to detect malicious automated traffic, bot submissions, and denial-of-service attempts against our inquiry and customs audit forms.
| Cookie / Key Name | Type | Purpose & Data Stored | Retention Period |
|---|---|---|---|
_cf_security |
First-Party (Secure) | Validates legitimate browser origin against automated spam attacks. | 30 Days |
4. Singapore PDPA Compliance & User Consent
In accordance with PDPC Singapore Guidelines:
- Consent Notification: Upon your first visit to our site, a prominent banner informs you of our cookie usage and provides explicit
ACCEPT ALLandDECLINEoptions. - Right to Refuse Non-Essential Cookies: Choosing
DECLINEdisables non-essential performance and functional cookies while permitting core essential cookies required for site rendering. - Revocation of Consent: You can clear your stored consent preference at any time by clearing your browser cache or resetting your browser storage.
5. How to Manage Cookies via Browser Settings
In addition to our on-site banner, all web browsers permit you to control or block cookies directly:
- Google Chrome: Settings → Privacy and Security → Third-Party Cookies.
- Apple Safari: Preferences → Privacy → Block All Cookies.
- Mozilla Firefox: Options → Privacy & Security → Enhanced Tracking Protection.
- Microsoft Edge: Settings → Cookies and Site Permissions.
6. Contact Our Data Protection Officer
If you have questions regarding our cookie practices or personal data processing under Singapore PDPA, please contact our Data Protection Officer:
Data Protection Officer (DPO)
LogiTrack Global Trade Pte. Ltd. — Data Protection Officer
Email: dpo@logitrack.sg | General Contact: contact@logitrack.sg
Address: Singapore Corporate Office